JJMicro has been in business since 2010 and now provides support for over a 100 different organizations.

When it comes to choosing an IT service provider you’ll want to consider the following:

• Find a provider that you can trust.  Check out reviews and ask for references.
• Make sure the Support Hours that are offered align with your organization’s busiest time.
• Make sure to ask about insurance.  You’ll want a vendor with professional and cyber liability insurance.
• Determine if they understand your industries compliance needs such as HIPAA.

Most small businesses spend between 3% and 7% of their revenue on IT.

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It’s important to us that your issues are solved as soon as possible. We solve most of our client’s simple issues immediately.

Complicated issues are usually solved on the same day that you contact us.

Our normal business hours are 9 am to 5 pm Monday through Friday. However, we do offer 24/7 emergency support service.

JJMicro’s SupportShield Plans are designed for small and medium businesses. We provide a free consultation to determine your specific needs and which plan is right for your business. Our plans are affordable for all small businesses to achieve peace of mind. Our number one priority is to eliminate all of your IT concerns. 

Our plans have a set monthly fee that covers all of your IT support. This allows you to properly budget your IT costs from month to month and year to year.

Our pricing is simple. It’s based on the number of computers you have. This way you will always know what your monthly price will be as your company grows.

We believe that our on-boarding process is the secret to our success.  We take this process very seriously.  We have limited new client slots available each month so we can dedicate our time and resources to build relationships and immediate trust with our new clients.  It is crucial that we gain an intimate understanding of your technology infrastructure and processes so we can deliver world class support and quickly resolve your support issues.  Please contact our sales team at (636) 556-0009 or email: sales@jjmicro.com to schedule your free consultation.

Small businesses need a managed service provider just as much if not more so than medium and large businesses. Medium and large businesses generally have one or more employees on staff who can focus solely on IT. In a small business, there is no budget to hire someone full time just for IT. A managed service provider allows you to get the level of support that comes with a full time IT employee while only paying a fraction of the cost. And with JJMicro you get an entire team to support you. You don’t have to worry about an employee going on vacation or calling in sick, we’ve got you covered.

 A Break Fix provider business model is to constantly put out fires.  Things continue to break and you have to contact the Break Fix provider for help.  This is a dying model because small businesses rely more than ever on their technology to operate properly and keep the business running.  This is why it is essential for small businesses to partner with a trusted Managed Service Provider (MSP).  An MSP works to prevent the fires from starting.  This is accomplished by remote management, monitoring, and maintenance of the keys areas of your technology such as your computers, servers, network, backups, and security.  This model can lower and stabilize your IT costs because the MSP develops a more intimate relationship with your infrastructure. MSPs are designed to quickly resolve any support issues as they arise, prevent any excessive down-time, and reduce stress on the organization’s administration.  MSPs increase efficiency and productivity.